If you are having issues with start and stop when watching videos this can be a few different issues.
Most common is to check your connection, we recommend a minimum of 15MBPS download and 4MBPS upload speeds, if you don't have these minimum connections choose the "portable" speed which is a lower quality video, but much smaller file to stream on slower connections including your cellular phone.
You can check your speed by clicking here: http://www.speedtest.net
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